Tuesday, June 9, 2009

Woolite In Front Loader



Again, Movistar becomes the protagonist of one of my posts. Go ahead feel unable to offer enjoyable reading or situation, but the body is asking me to lay the bile, and that's what I'm doing. This is a copy of the text I intend to send the entire chart of Telefónica, to the newspapers (though unfortunately I doubt they want to publish it) and everyone that I pass over his head.

is the only nonviolent way I can think of to vent for 40 minutes (and at other times) I've had to suffer so I would not solve anything, to be told that they will charge me for something and asked not to bear some responsibility for which is not mine. By the time I have stolen from dinner, watch "House", go to bed to sweat this catarrazo, playing with my cat.

There goes my spit verbal slap my writing, my bad host concentrated in a letter.

Attn D. César Alierta, executive chairman of Telefónica.

Mr. Alierta, I am writing to you as the main person responsible for the company to tell him that, surely, you do not know is that in business, specifically in Movistar, laugh customer that your company cheat customer that Movistar (one of the companies forming the group) is not given to customers the correct information and that your company plays with time and the lives of their customers.

I tell it because I'm sure that you, as head of this company is not allowed even for a moment that your company gave this reprehensible, appalling, disastrous and humiliating service to those who hold this corporation payments for their (not always good) services.

bet my life you know that Movistar offers customers services they do not ask, and that although the free offers, then the bill. I'm sure he knows that in order to make management, sometimes you have to spend up to 1 HOUR! On the phone, and not always calling to mobile Free. I have the absolute conviction that no one has told him that his employer when calling for a complaint form, delivered copies of an invoice dirty, and many other things that make that what seems simple in principle, able to communicate , become a complicated, unpleasant and fraught with problems.

I think we, we do a favor to you, what might be the good name of your company, and I hope to millions of customers who do not have the time or accumulated enough anger to send this letter I assure you a tone much kinder than the passive behavior and its employees have shown me they deserve.

remain at your disposal for any other information you might need.

0 comments:

Post a Comment